Top Strategies for
Keeping Patients Engaged
During a crisis, it’s essential to connect with patients right away, overcommunicate, and ensure you maintain a close relationship and serve their needs. Watch Dr. Dave Touhill, DC discuss the Top 9 strategies for connecting with patients and keeping them engaged with your practice.
Talking with Patients about Wellevate with Dianne Rishikoff, RD
Converting patients to your online dispensary is easy but takes a brief conversation. In this segment, dietitian Dianne Rishikoff walks you through an effective script to help patients shift to online.
Top StrategiesWatch Video
Actively Retaining your Current Patients with Dave Touhill, DC
It takes 8 times the effort and money to bring in new patients than to retain an existing patient. Learn best practices for keeping your patients happy and active in your practice.
Top StrategiesWatch Video
Augmenting Your Income
If your practice has stopped in-person visits, you may be looking for ways to augment your revenue. Watch Dr. Dave and Dr. Chasse discuss turn-key strategies for keeping revenue coming into your practice, including new programs, products, and tools you can launch right away!
Top StrategiesWatch Video
The 3 Key Strategies our Top Customers are Using to Stay Busy
Emerson's Danny Tyrell, VP of Partnerships & Business Development shares - The 3 Key Strategies our Top Customers are Using to Stay Busy.
Top StrategiesWatch Video
Essential Communication Strategies when your Office is Closed with Dave Touhill, DC
Keeping your patients engaged is your top priority. In this segment, learn what communication strategies are working for top clinics and how you can launch these quickly in your own practice.
Top StrategiesWatch Video
Balancing Automation and Personalized Communications
When communicating with patients and prospective patients, automation can make life so much easier, but it can also feel less personal. Learn how to balance marketing automation with occasional personal touches for the most effective communication strategy for your practice.
Top StrategiesWatch Video
Perfecting the Tone of your Message with Dave Touhill, DC
Even if your practice has undergone massive change in these last few weeks, an apologetic tone doesn’t necessarily reassure patients. Learn how to perfect a tone for your patient communications to inspire, connect, and continue a healing relationship.
Top StrategiesWatch Video
The Power of a Tenacious Approach with Dave Touhill, DC
The most successful practitioners follow-up to initiate action—whether that is booking the first visit, refilling supplements, or keeping patients on-track with wellness plans. In this segment, Dr. Dave describes how his top clients apply a tenacious, yet sensitive, approach to growing their practice.
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Converting New Patients without High Pressure Sales with Dr. Sunjya Schweig, MD
Supporting a patient (or potential patient) to initiate action is sales, and it’s necessary to do this well to grow your practice. In this segment, Dr. Schweig and Kristi Turchi of the California Center for Functional Medicine describe how this works in their clinic to grow and retain patients ethically and authentically.
Top StrategiesWatch Video
Talking with Patients about Wellevate with Dianne Rishikoff, RD
Converting patients to your online dispensary is easy but takes a brief conversation. In this segment, dietitian Dianne Rishikoff walks you through an effective script to help patients shift to online.
Top StrategiesWatch Video
Actively Retaining your Current Patients with Dave Touhill, DC
It takes 8 times the effort and money to bring in new patients than to retain an existing patient. Learn best practices for keeping your patients happy and active in your practice.
Top StrategiesWatch Video
Augmenting Your Income
If your practice has stopped in-person visits, you may be looking for ways to augment your revenue. Watch Dr. Dave and Dr. Chasse discuss turn-key strategies for keeping revenue coming into your practice, including new programs, products, and tools you can launch right away!
Top StrategiesWatch Video
The 3 Key Strategies our Top Customers are Using to Stay Busy
Emerson's Danny Tyrell, VP of Partnerships & Business Development shares - The 3 Key Strategies our Top Customers are Using to Stay Busy.
Top StrategiesWatch Video
Essential Communication Strategies when your Office is Closed with Dave Touhill, DC
Keeping your patients engaged is your top priority. In this segment, learn what communication strategies are working for top clinics and how you can launch these quickly in your own practice.
Top StrategiesWatch Video
Balancing Automation and Personalized Communications
When communicating with patients and prospective patients, automation can make life so much easier, but it can also feel less personal. Learn how to balance marketing automation with occasional personal touches for the most effective communication strategy for your practice.
Top StrategiesWatch Video
Perfecting the Tone of your Message with Dave Touhill, DC
Even if your practice has undergone massive change in these last few weeks, an apologetic tone doesn’t necessarily reassure patients. Learn how to perfect a tone for your patient communications to inspire, connect, and continue a healing relationship.
Top StrategiesWatch Video
The Power of a Tenacious Approach with Dave Touhill, DC
The most successful practitioners follow-up to initiate action—whether that is booking the first visit, refilling supplements, or keeping patients on-track with wellness plans. In this segment, Dr. Dave describes how his top clients apply a tenacious, yet sensitive, approach to growing their practice.
Top StrategiesWatch Video
Converting New Patients without High Pressure Sales with Dr. Sunjya Schweig, MD
Supporting a patient (or potential patient) to initiate action is sales, and it’s necessary to do this well to grow your practice. In this segment, Dr. Schweig and Kristi Turchi of the California Center for Functional Medicine describe how this works in their clinic to grow and retain patients ethically and authentically.
Top StrategiesWatch Video
Introducing
VirtualPractices.org
Watch Tom Blue, Partner, Ovation Labs discuss the resources available at
VirtualPractices.org.
Licensed functional, integrative, and naturopathic practitioners are equipped with the right training at the right time to create value for their patients and community. Only a few logistical hurdles stand in the way. Learn how to move past these obstacles and serve your patients and community with a timely, compelling program that capitalizes on your unique strengths.
Pivoting to a Virtual
Practice
Moving virtual can seem overwhelming, but it’s more simple than you’d imagine! These resources walk you through the steps to consider when you’re bringing your practice online. Learn everything from modifying the patient experience to keeping your staff productive and engaged.
Working from Home with Michelle Strasburger, VP of Talent Engagement, Emerson
Effectively working from home can be challenging. Kids, laundry, and other distractions can hinder your ability to get things done, and it can be hard to set boundaries to get down time. Learn from Michelle how you can master your working from home setup.
Virtual PracticeWatch Video
Managing Staff Remotely with Michelle Strasburger, VP of Talent Engagement, Emerson
Maintaining an engaged and productive team is tougher when you’re not face to face. Learn the best practices of managing a remote team, maintaining productivity, and keeping morale high.
Virtual PracticeWatch Video
The Hybrid (In-Person and Virtual) Model
The COVID crisis is pushing many practices to add a virtual practice component. Learn why the California Center for Functional Medicine chose to build a hybrid practice, and how they have successfully run this hybrid clinic.
Virtual PracticeWatch Video
Booking Patients in a Virtual Practice
In a virtual practice, things have to shift. Learn the logistics of booking patients in a virtual practice.
Virtual PracticeWatch Video
The Workflow of a Virtual Consultation
In a virtual practice, the patient isn’t physically in the waiting room. Learn how to run a virtual visit successfully, from software to soft skills!
Virtual PracticeWatch Video
Patient Check-Out in a Virtual Practice
When a patient leaves a virtual visit, there’s no clinic staff to collect payment, hand over supplements, or book a follow-up. Learn how California Center of Functional Medicine, the successful practice of Dr. Sunjya Schweig and Chris Kresser, handles the online “check out” process.
Virtual PracticeWatch Video
How to Coordinate Live Staff Support with a Virtual Team
Dr. Schweig of CCFM shares one of his favorite tips to get that “in-the-moment” support from your virtual staff.
Virtual PracticeWatch Video
Building and Delivering the Treatment Plan in a Virtual Consult
The final step of a patient visit, delivering the treatment plan is vital to the success of the patient. Learn how Sunjya Schweig, MD constructs and delivers the plan in his virtual consults.
Virtual PracticeWatch Video
Working from Home with Michelle Strasburger, VP of Talent Engagement, Emerson
Effectively working from home can be challenging. Kids, laundry, and other distractions can hinder your ability to get things done, and it can be hard to set boundaries to get down time. Learn from Michelle how you can master your working from home setup.
Virtual PracticeWatch Video
Managing Staff Remotely with Michelle Strasburger, VP of Talent Engagement, Emerson
Maintaining an engaged and productive team is tougher when you’re not face to face. Learn the best practices of managing a remote team, maintaining productivity, and keeping morale high.
Virtual PracticeWatch Video
The Hybrid (In-Person and Virtual) Model
The COVID crisis is pushing many practices to add a virtual practice component. Learn why the California Center for Functional Medicine chose to build a hybrid practice, and how they have successfully run this hybrid clinic.
Virtual PracticeWatch Video
Booking Patients in a Virtual Practice
In a virtual practice, things have to shift. Learn the logistics of booking patients in a virtual practice.
Virtual PracticeWatch Video
The Workflow of a Virtual Consultation
In a virtual practice, the patient isn’t physically in the waiting room. Learn how to run a virtual visit successfully, from software to soft skills!
Virtual PracticeWatch Video
Patient Check-Out in a Virtual Practice
When a patient leaves a virtual visit, there’s no clinic staff to collect payment, hand over supplements, or book a follow-up. Learn how California Center of Functional Medicine, the successful practice of Dr. Sunjya Schweig and Chris Kresser, handles the online “check out” process.
Virtual PracticeWatch Video
How to Coordinate Live Staff Support with a Virtual Team
Dr. Schweig of CCFM shares one of his favorite tips to get that “in-the-moment” support from your virtual staff.
Virtual PracticeWatch Video
Building and Delivering the Treatment Plan in a Virtual Consult
The final step of a patient visit, delivering the treatment plan is vital to the success of the patient. Learn how Sunjya Schweig, MD constructs and delivers the plan in his virtual consults.
Virtual PracticeWatch Video
A Practical Guide for
Integrative Health Practitioners
Maybe you've had to temporarily ramp down your Integrative Health practice, maybe you've been closed and you're getting ready to reopen—or maybe you've always wanted to launch a virtual practice but didn't know where to start.
No matter the situation you're in, it's natural right now to feel uncertain.
Download our FREE eBook to "break out of the box" and pivot your practice to Thrive in the New Normal.
Educational Resources
Our team of Medical Education Experts have compiled a selection of valuable resources to assist you in seamlessly transitioning to telehealth and a virtual dispensary.
Adding Telemedicine Services to Your Practice
You may be wondering if and how you should transition your practice to be online or to add telemedicine or teleconsultation services to your offering.
Read the Full Article7 Digital Integrations for Productivity
Running a private practice requires so much more than just providing patient care. You also have a load of business responsibilities—and that can make you feel weighed down.
Read the Full ArticleHow to use Emerson Drop-Ship for Remote Dispensing
Emerson Drop-Ship is a virtual version of the Emerson in-office experience—Simply add or select a patient's address during checkout and we'll ship the order directly to them.
Watch the How-ToCloud and Virtual Services to Make your Practice More Efficient
Adding efficiency tools to your practice can help scale patient care and return some life balance to yourself and your staff—and many are low-cost (or free!) solutions
Read the Full Article
Financial Support and
the Federal Stimulus Package
The federal stimulus package lends a lifeline to practitioners in small businesses, providing a means to maintain payroll, rent, and benefits for yourself and staff. In this section, learn more about the stimulus package, how to know if you are eligible, and how to ensure you track funds to qualify for the loan forgiveness.
The CARES Act (Stimulus Package)
Learn what’s in the bill, and how Congress moved so fast to pass.
Financial SupportWatch Video
The Paycheck Protection Program (PPP) (Administered by the SBA)
The most relevant section of the CARES act creates a forgivable loan which you can access in days to maintain your payroll, benefits, and some practice expenses.
Financial SupportWatch Video
Applying for a PPP Loan, a Doctor’s Perspective
As of early April, the PPP loan “application” process was launched, but still, banks are working out the details to implement. Hear from Adam Graves, ND, LAc, and owner of Colorado Natural Medicine about his experience getting the ball rolling towards a loan.
Financial SupportWatch Video
The Paycheck Program: What is covered?
Learn exactly what you can use PPP funds for in your practice, and how to ensure you maintain eligibility for forgiveness of this loan.
Financial SupportWatch Video
The PPP Application Process & What If I Haven’t Heard from my Bank?
The PPP is being implemented by banks around the country. Learn more about the process & what to do if your bank has not been responsive.
Financial SupportWatch Video
Is there a Risk that a PPP Loan Will Not be Forgiven?
A major question- could I be stuck paying back this loan? Learn how to ensure you will qualify for loan forgiveness.
Financial SupportWatch Video
Reimbursement of COVID-Related Expenses
If you are a medicare-reimbursable provider, you are also eligible for reimbursement of expenses related to the diagnosis and management of COVID. Learn more about this Health and Human Services Program.
Financial SupportWatch Video
Community Business Resources
In addition to federal aid, we recommend that you connect on a local and state level to seek out additional support. Dr. Adam Graves explains how and where.
Financial SupportWatch Video
The CARES Act (Stimulus Package)
Learn what’s in the bill, and how Congress moved so fast to pass.
Financial SupportWatch Video
The Paycheck Protection Program (PPP) (Administered by the SBA)
The most relevant section of the CARES act creates a forgivable loan which you can access in days to maintain your payroll, benefits, and some practice expenses.
Financial SupportWatch Video
Applying for a PPP Loan, a Doctor’s Perspective
As of early April, the PPP loan “application” process was launched, but still, banks are working out the details to implement. Hear from Adam Graves, ND, LAc, and owner of Colorado Natural Medicine about his experience getting the ball rolling towards a loan.
Financial SupportWatch Video
The Paycheck Program: What is covered?
Learn exactly what you can use PPP funds for in your practice, and how to ensure you maintain eligibility for forgiveness of this loan.
Financial SupportWatch Video
The PPP Application Process & What If I Haven’t Heard from my Bank?
The PPP is being implemented by banks around the country. Learn more about the process & what to do if your bank has not been responsive.
Financial SupportWatch Video
Is there a Risk that a PPP Loan Will Not be Forgiven?
A major question- could I be stuck paying back this loan? Learn how to ensure you will qualify for loan forgiveness.
Financial SupportWatch Video
Reimbursement of COVID-Related Expenses
If you are a medicare-reimbursable provider, you are also eligible for reimbursement of expenses related to the diagnosis and management of COVID. Learn more about this Health and Human Services Program.
Financial SupportWatch Video
Community Business Resources
In addition to federal aid, we recommend that you connect on a local and state level to seek out additional support. Dr. Adam Graves explains how and where.
Financial SupportWatch Video
Additional Resources
Visit My Virtual Dispensary
What are the benefits of using your virtual dispensary and how can it be accessed? Download this easy-to-use PDF and email it to your patients and clients.
DownloadSharing Your Custom Link
Sharing your custom Wellevate link with patients and clients is the easiest way for them to start shopping your virtual dispensary. Here’s how to do it!
DownloadHave Patients Download the App
The easiest way for your patients and clients to receive your recommendations and stay connected to your practice is by downloading the Wellevate app. Here’s how they do it!
DownloadSocial Media for Practitioners
Promoting your Wellevate Virtual Dispensary on social media is easy with these curated posts prepared by the Wellevate support team. Learn how to do it here.
DownloadAll About Supplement Quality
The Emerson Quality Program (EQP®) lets your patients and clients know the products you are recommending in your virtual dispensary are of the highest quality.
DownloadSocial Media Resources
Our Wellevate support team has curated a selection of imagery to complement your social media posts promoting your virtual practice. Access images here!
Download
